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Faster than a...

HQC Posted on Thursday, September 19, 2013 1:48 PM

We’ve significantly improved the page-loading time on the Quality Insight website from approximately 6.5 seconds to an average of .6 seconds!

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Improvement events getting results for patients in Prince Albert Parkland

HQC Posted on Tuesday, August 20, 2013 2:23 PM

Seeing how the use of tools can improve quality, safety and access for patients and clients has been an important step in the Prince Albert Parkland Health Region’s Lean journey.

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Request for Proposal for Event Management Services for Saskatchewan Health Care Quality Summit

HQC Posted on Thursday, August 8, 2013 11:10 AM

HQC is seeking (a) vendor(s) to provide event management services for our fourth annual Saskatchewan Health Care Quality Summit, May 6-8, 2014. Please...

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HQC part of new study on proton pump inhibitors

HQC Posted on Wednesday, July 31, 2013 9:29 AM

Saskatchewan’s Health Quality Council was part of a new study on proton pump inhibitors (PPIs) published recently in the journal Gut. The research, by the Canadian Network for Observational Drug Effect Studies (CNODES), found that this class of drugs does not increase a patient’s risk of hospitalization for community-acquired pneumonia.

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Profile of an improvement champion: Ian Dunville

HQC Posted on Tuesday, July 23, 2013 11:14 AM

When Ian Dunville heard a Rapid Process Improvement Workshop (RPIW) was coming to his work area, he wasted no time putting his name forward to be part of the team. “I was intrigued by the notion that I could help make changes in my workplace,” says the registered nurse, who’s worked in the operating room at Saskatoon City Hospital since 2010.

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Let patients help: Improving the discharge process on Unit 3D, Pasqua Hospital, RQHR

HQC Posted on Thursday, July 11, 2013 8:00 AM

Multidisciplinary rounds are becoming a well-established practice in the Regina Qu’Appelle Health Region.  However, involving patients in these meetings to discuss discharge planning is not. 

On Unit 3D at Pasqua Hospital in Regina, a team representing nursing, therapies, social work, and other services have traditionally met daily in a conference room to discuss the patient’s plan of care and discharge.   Target dates for discharge are initially set on admission, using a database that lists standard lengths of stay for different diagnoses; these dates are reviewed and adjusted during the multidisciplinary rounds. However, patients were not being told the target date until team members had finalized the discharge plan.  This typically took almost eight days, about the same as the average length of stay on this internal medicine unit.  

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Lean update from Kelsey Trail

HQC Posted on Friday, July 5, 2013 9:04 AM

The Kelvington Integrated Facility 3P process continued with a Rapid Process Improvement Workshop (RPIW)#1 May 13th – 17th

RPIW #1 focused on the flow of patients in the medical clinic.  The team trialed a schedule for three practitioners that allowed space for same day access and a lighter schedule for the practitioner on-call.  The team also trialed the use of a Medical Office Assistant to room patients, take blood pressure and weight.  Recognizing that true demand for the medical clinic includes patients considered non-urgent being seen at the outpatient department in the Kelvington Hospital, the team developed a script for the registration and nursing staff at the hospital to use to re-route these patients to the clinic.  The RPIW also utilized 5S, a lean tool used to create efficiencies in equipment and supply storage and inventory.

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Turning Ugly Duckling Spaces into Swans

HQC Posted on Tuesday, July 2, 2013 11:00 AM

The physics department at the Allan Blair Cancer Centre has been home to a machine and wood shop and electronics area which, over the years, have become a haven for assorted equipment, wires, electronics – even a Charlie’s Angels pinball machine. These shops, along with a storage area, presented a perfect 5S opportunity.

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Mamawetan's Lean Journey Takes off

HQC Posted on Thursday, June 27, 2013 12:30 PM

While they’ve only just begun their Lean journey, Mamawetan has experienced several key learnings to date. Among them: making results or measurements visible creates urgency and transparency, and anyone can make improvements.

Staff in more than 20 program areas are using visual management boards to map processes and tackle pain points. The region is using Lean tools to better understand the demand for clerical support,  including volume and type of work, where work needs to be done, and the extent of interaction with other staff and patients. For the province’s surgical mapping process, they documented the care experience of an elder from Pelican Narrows. And they’re 5S’ing up a storm.

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Health care senior leaders refine the planning process

HQC Posted on Friday, June 21, 2013 2:16 PM

On June 20, 2013 senior leaders in the Saskatchewan health care system introduced  an operational visibility wall  to supplement and support...

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