What factors have the greatest impact on patients’ ratings of their hospital experience?

Posted on Nov 22 2012 | 2818 views
We looked at results from the Acute Care Patient Experience Survey in Saskatchewan to see which elements of care are most closely related to patients’ rating their hospital experience as 10/10.

Our findings may help health regions prioritize Kaizen opportunities and identify initiatives that will improve aspects of care that matter most to patients.

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